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⛔ Mark as Spam
This will move the ticket to Spam and block the sender. Choose blocking level:
Block Email Address
Block this specific email from creating tickets for this brand
Block Entire Domain
Block all emails from this domain for this brand
Block Both
Block both the email address and the entire domain
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Email Configuration
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Provider
Office 365
Gmail
Office 365 uses Microsoft Graph API
— no IMAP/SMTP passwords needed. Authentication is handled via OAuth2.
Email Address
From Name
IMAP (Incoming Mail)
Server
Port
Username
Password
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SSL/TLS
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SMTP (Outgoing Mail)
Server
Port
Username
Password
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STARTTLS
Test SMTP
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